SAAP-01 - The FIP Digital Pharmacy Summit 2024

Meeting room 1.60
Organised by Organised by the FIP Technology Advisory Group


AM: Dr Charlotte Rossing, ExCo member FIP SIG Pharmacy Practice Research, Denmark and Dr Ardalan Mirzaei, The University of Sydney, Australia PM: Prof.Dr Aukje Mantel, ExCo member FIP Academic Pharmacy Section, Netherlands and Ms Ezinne Onukwae, Nigeria


In recent years, the convergence of digital technology and health care has given rise to a revolutionary concept known as digital health.

Widespread digital transformation is evident in various aspects of our lives, from banking to entertainment, and is now making significant appearance in the field of health care. This is leading to a shift in paradigms of pharmacy practice, with a reimagining of models and services and an increased emphasis on maximising the capabilities of pharmacy team members. Pharmacists can harness technology to advance health promotion, prevent diseases and optimise medication, adapting to the changing landscape of pharmacies that provide both in-person and virtual care options tailored to the service type and patient preferences and needs.

Join us at FIP’s Digital Pharmacy Summit 2024 to explore the rapid progress occurring at the crossroads of health care and technology, encompassing telehealth, telepharmacy, digital medicine, artificial intelligence (AI) and digital therapeutics. Consider how you can revolutionise your daily practice and redefine your role within the realm of digitally enabled care.



09:00 – 09:15

Opening of the summit
Dr Lars-Åke Söderlund, Sweden, co-chair of the FIP Technology Advisory Group

09:15 – 09:45

Securing the future: leveraging AI for enhanced clinical activity monitoring and overcoming red flags in healthcare and pharmacy cybersecurity
Dr Prinesh Reddy, PwC, South Africa

09:45 – 10:15  

Navigating the digital frontier: Empowering patients in the age of AI – A journey through ethics, governance and health literacy from a patient’s perspective on digital health
Mr Philippe Gerwill, Switzerland and Dr Khulood Alasayegh, Ministry of Health and Prevention, UAE

10:15 – 10:30   Coffee break
10:30 – 11:00 

Upskilling pharmacy and pharmacists for the digital age – what is needed?
Dr Roberto Ascione, Future Health Ventures, Italy

 11:00 – 11:30 

How can digital health help pharmacists in the healthcare and primary care space?
Dr Siraaj Adams, Digitalhealth, South Africa

11:30 – 12:00 

 Welcome to the future: Empowering patient care and clinical decision making – the upgraded pharmacists
Speaker to be confirmed

12:00 – 12:30  Panel discussion
12:30 – 13:15    Lunch break
13:15 – 13:45 Embracing the future: AI in healthcare access – defining the ways new health technology is transforming care delivery for patients, now and in the future
Dr Ikechukwu, Anoke Zuri Health, Kenya
13:45 – 14:15  Fair and responsible use of AI chatbots in healthcare and pharmacy
Dr Claudia Rijcken Pharmi Netherlands
 14:15 – 14:45  Coffee break
14:45 – 15:15

What is prompt engineeering anyway? Pharmacists whispering to AI
Ms Ezinne V.C Onwuekwe, Nova Scotia Health Authority, Canada

15:15 – 15:45 

Navigating evidenced-based medicine in the world of generative AI
Dr Harvey Castro, United States

15:45 – 16:30 

Panel discussion



Learning objectives

  • To understand how technology and digital health is changing health care and pharmacy practices
  • To describe the opportunities and risks of using AI in pharmacy
  • To outline the needs for comprehensive education and training to create trust in AI-driven operations


The role of digital health in pharmaceutical practice is transformative. From improving patient safety and treatment outcomes to streamlining workflows and delivering personalised care, digital health is reshaping the way pharmacists deliver services.

It is crucial to understand the many opportunities ahead, address the challenges, provide necessary training, and work together to harness the potential for digital health in the betterment of pharmacy practice and patient care. Digital health is revolutionising the field of pharmacy by changing the way pharmacists provide services, from enhancing patient safety and treatment results to optimising operations and providing individualised care.


The session is accessible with pre-registration only via the regular congress registration. Costs are € 100 / ZAR 2100 for FIP members and non members.