In the ever-evolving healthcare landscape, the imperative goal of achieving equitable quality health care goes beyond geographical and socio-economic divides. This pursuit envisions accessible health care as a tangible reality for all, rather than being a mere buzzword. This congress track explores the crucial role of pharmacy in collaborating with diverse stakeholders, forming partnerships and embracing new roles to advance universal health coverage with meaningful outcomes.

At the heart of this transformation lies collaboration among healthcare providers, policymakers and pharmacists who unite to reshape the healthcare narrative. Recognising the pressing need for health equity, they develop strategies to bridge health disparities and ensure universal access to quality health care.

Pharmacists have become pivotal players, transcending traditional boundaries to contribute their expertise within healthcare teams. They ensure the affordability, adherence and reconciliation of medicines, and are integral members of the healthcare ecosystem.

Evidence-based pharmacy programmes address non-communicable diseases and respond swiftly to outbreaks, showcasing an ongoing transformation. Pharmacists leverage their knowledge to shift from a one-size-fits-all approach to person-centred care, creating tailored solutions for individuals.

The focus is shifting towards eliminating barriers to healthcare access, with telehealth breaking down geographical boundaries. Health campaigns, guided by evidence-based practices, aim to raise health literacy levels. Pharmacists play a central role by utilising cultural competence and language services to ensure healthcare information reaches every community.

Shared decision-making is becoming the norm, placing patients at the centre of care plans. Pharmacists offer support and counselling to people living with conditions like dementia and their families. Integrated care is championed, turning primary healthcare centres to hubs of holistic care.

Health economics and policy are important in recognising the need for workforce development. Pharmacist training programmes are being expanded to encompass new roles, contributing to affordable health care. Policymakers ensure medicines are accessible to all, while pharmacists, armed with expertise, optimise healthcare resource allocation.

This collaborative effort, driven by healthcare professionals, inclusive policies and a commitment to placing people at the centre of care, marks a paradigm shift in health care. It is a narrative of hope where pharmacies become beacons of health, illuminating the path towards a healthier, more equitable world.